- Info
Customer Service
Immediate solutions to your most common phone and internet issues
Phone
| Try How to Use Your Features for quick tips for using Voice Mail, Call Waiting, Call Block, and other calling features. |
| If you’re having trouble with your phone service, try our Troubleshooting tips. We’ll walk you through two simple tests you can perform yourself that can save you time and money on repairs. |
| Once you’ve tried our troubleshooting tests, if you still have an issue, you can always use our Repair Services to submit a request for repair. |
| For answers to other questions about our phone services, bills and payments, or our company, browse through our Frequently Asked Questions. |
| Of course, if you don’t find what you’re looking for on our website, we’re happy to help you by phone. For questions about your phone service, give us a call at 1.888.449.4940. |
Internet
| For step-by-step instructions on setting up your eSageLink internet service for the first time, go to eSageLink Getting Started and walk through the steps online or download a guide you can print. |
| To manage your eSageLink account, visit www.eSageLink.com. Learn more about changing the settings for your email account, like SPAM settings, passwords, and automatic forwarding with the eSageLink Account Guide. |
| If you need additional help with your internet service, visit our Internet Help Desk. There, you’ll find troubleshooting tips, and after you log in to your account, you can even chat online with a specialist. |
| For answers to other questions about our internet services, bills and payments, or our company, browse through our Frequently Asked Questions. |
| If you don't find the answer to your internet service question here, call us at 1.866.259.1292. |
Forms
Click here to download and print common customer forms.
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