Sage is concerned about internet security and we have put measures in place with our eSagelink Internet Service to protect your information. Every email message and attachment sent to your Sage email address is scanned for viruses. We regularly update our virus protection to address the latest viruses and threats.

If you have other questions about the virus protection offered through your eSagelink internet account, please call our internet help desk at 1-866-259-1292. Our Technicians are available 24 hours a day, 7 days a week.

Contact our online internet technical support available at <http://support.myhelpdesk.com/?esagelink>. You can also reach a Customer Service representative concerning any questions you may have about your Sage local, long distance or internet service. Because our inbound call volume is typically highest on Monday and Friday, we recommend contacting us Tuesday through Thursday.

Your eSagelink email account employs a number of systems designed to cut down on the amount of spam you receive. Sage implements anti-spam protection on the server end, so that messages we identify as coming from spammers never get to your email account. There are also tools provided to you as an eSagelink email user that allow you to identify and block messages that you decide are unwanted.

If you have other questions about anti-spam protection offered through your internet account, please call our internet help desk at 1-866-259-1292. Our Technicians are available 24 hours a day, 7 days a week.

Sage now offers eSagelink High Speed Dial-up Internet in addition to phone service in select areas.

To add this service to your Sage account, download the eSageLink custom dialer software at http://support.esagelink.com/dialer.  The dialer will step you through creating your eSageLink account.

Sage allows the use of your phone line for non-voice calls, such as those to dial-up the Internet, and voice usage within normal residential levels without additional charges.  Our threshold is 9000 minutes per month, or around 5 hours a day in a normal month.   After that Sage has a High Usage Service Charge of $0.0025 / minute (15¢ per hour). 

Tip to avoid this charge:  If you use dial up Internet, log off for any periods when you are not using your Internet service.